All our Dell PCs come with full Dell warranties, serviced by Dell.
Every computer ordered is eligible for our Standard Configuration Package (cost: $100).
Norton Ghost backs up your entire PC to CDs.
Should your machine ever need to be rebuilt due to data corruption, a virus, and/or hardware failure, this task can easily be accomplished by using the Norton Ghost Restore CD's to restore the image from the cd(s) to your hard drive.
Remote Administrator (RA) allows Tech Lab 2020 to expedite support and maintenance by remotely logging in to your computer via your internet connection. Program installation does not include hourly rate for support issues, but will eliminate the need for travel time and expenses. (Hourly charges may not apply to service contract holders.) High speed internet is recommended for maximum performance.
* An additional setup fee (standard hourly rate) is required to ensure your firewall(s) will allow us to access your RA-enabled PC from our location. If unconfigured, your firewall(s) will prevent us from accessing your PC remotely.